Site privacy and disclosure information
Disclaimer, Terms and Privacy
This website is owned and operated by Professional Facilitators Australia Pty Ltd ACN 157 851 575. All care is taken in the preparation of the information and published materials on this website, but Professional Facilitators Australia Pty Ltd accepts neither responsibility nor liability for, and makes no representations with respect to, the accuracy of the information and published materials on this web site. The information and published materials on this website do not represent a legal or professional service and constitutes neither an endorsement nor a recommendation of non- Professional Facilitators Australia Pty Ltd products or services. The information and published materials are intended as general information only and should not be relied on in place of legal or professional advice. Any person relying on any information and published materials obtained in or accessed through any Professional Facilitators Australia Pty Ltd website does so at their own risk. Professional Facilitators Australia Pty Ltd, its employees and agents, will not be liable for any loss or damage incurred as a result of any reliance on the information or published materials on this web site.
Protecting Your Privacy
Professional Facilitators Australia Pty Ltd is committed to providing you with the highest levels of customer service. This includes protecting your privacy. We are bound by the Australian Commonwealth Privacy Act 1988, which set out a number of principles concerning the protection of your personal information. The Privacy Act requires us to communicate this to all of our clients. We recommend that you read and keep a copy of this information for future reference.
Your personal information
Personal information held by Professional Facilitators Australia Pty Ltd may include your name, address, contact details, date of birth, family member’s names, ages and relationship, credit card details, occupation or business details. If you choose not to provide personal information, we may not be able to provide you with the services you require, or the level of service on which we pride ourselves.
How we collect personal information
Professional Facilitators Australia Pty Ltd collects personal information in a number of ways, including:directly from you, when you provide information via online forms, fax or by phone or in other documents such as assessments, from our own records made during coaching sessions.
How we use your personal information
Your personal information may be used in order to: provide the services you require, administer and manage those services, including charging, billing and collecting debts, inform you of ways the services provided to you could be improved and research and development of our services.
Your personal information is also collected to promote and market other services which we consider may be of interest to you. If you do not wish us to contact you regarding other services please call us. Your information will NOT be shared with , leant or sold to any third party. We do not disclose your personal or business information to anyone outside Professional Facilitators Australia Pty Ltd.
Help us to ensure we hold accurate information
Professional Facilitators Australia Pty Ltd takes reasonable precautions to ensure that the personal information we collect and use is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. That’s why we recommend you let us know if there are any errors in your personal information, and keep us up to date with changes to personal information such as your name, address and contact details.
You can access your personal information
You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Professional Facilitators Australia Pty Ltd reserves the right to charge a fee for searching for and providing access to your information.
How to contact us
If you have any questions in relation to privacy, please contact us on +617 3040 1129 between 9am to 5pm,(AEDT) Monday to Friday. Not including public holidays. Alternatively, you can write to our Privacy Manager, at P.O Box 3379 Newmarket, Brisbane QLD 4051 Australia.
Surveys
At times you may be asked to voluntarily complete survey questionnaires that appear on this website. If you agree to participate in the survey, you will be asked to review and accept certain additional terms and conditions relating to the use of the Information you furnish. This does NOT include identifiable information.
E-mail and Feedback Information
E-mail correspondence sent to this Professional Facilitators Australia Pty Ltd website will be treated pursuant to relevant laws or regulations. Your e-mail address will only be used for the purpose for which you have provided it. We will not use or disclose your e-mail address for any other purpose, without your prior written consent. Your name and address details will not be added to a third party mailing list, nor will we disclose these details to third parties without your consent unless required by law. E-mail messages may be monitored by our website administrator for system trouble shooting and maintenance purposes. Professional Facilitators Australia Pty Ltd does not guarantee to reply to e-mails.
Web Beacons
Web beacons are small bits of code embedded in Web pages or in emails. Web beacons may be used to deliver or communicate with cookies, to count users who have visited a Web page and to understand usage patterns. Web beacons also may be included in emails to learn if messages have been opened, acted on or forwarded. You can disable the ability of Web beacons to capture information in this manner by blocking cookies.
Security
We take reasonable steps to protect personal information from loss and misuse. Please keep in mind that no Internet transmission is 100% secure. Some email sent to or from the Site may not be secure. Please consider this when sending information to us by email.
Children’s privacy
The Site is not intended for use by children under the age of 16. We will not knowingly collect personal information from them. If we discover that a child has provided us with personal information, we will use reasonable efforts to delete this information. If you have reason to believe we may have accidentally received personal information from a child under the age of 16, please immediately contact us at www.inspiringrsults.com.au
Changes to this Privacy Policy
We may modify, alter or update this Privacy Policy at any time. We will not provide individual notice to you of changes to this Privacy Policy, but when we make updates to this Privacy Policy, we will update the date in this section.
Intellectual Property
All trademarks, trade names, logos, information and material available on this website are the property of Professional Facilitators Australia Pty Ltd ACN 157 851 575. Any unauthorised reproduction is prohibited.
You may only access, use and print the information and material on this website for non-commercial or personal use provided that you keep intact all copyright and proprietary notices. You must not otherwise reproduce, adapt, store, transmit, print, display, commercialise, publish or create derivative works from any part of the content, format or design of this website. If you seek to reproduce or otherwise use the content in any way it is your responsibility to obtain approval from us for such use where necessary.
ComplaintsProfessional Facilitators Australia deals with complaints impartially, handles complaints confidentially and is open about the process, keeps complainants advised of progress, and gives complainants the opportunity to respond and to seek internal review.
This Privacy and Disclaimer Policy was last updated on June 26, 2014.
This website is owned and operated by Professional Facilitators Australia Pty Ltd ACN 157 851 575. All care is taken in the preparation of the information and published materials on this website, but Professional Facilitators Australia Pty Ltd accepts neither responsibility nor liability for, and makes no representations with respect to, the accuracy of the information and published materials on this web site. The information and published materials on this website do not represent a legal or professional service and constitutes neither an endorsement nor a recommendation of non- Professional Facilitators Australia Pty Ltd products or services. The information and published materials are intended as general information only and should not be relied on in place of legal or professional advice. Any person relying on any information and published materials obtained in or accessed through any Professional Facilitators Australia Pty Ltd website does so at their own risk. Professional Facilitators Australia Pty Ltd, its employees and agents, will not be liable for any loss or damage incurred as a result of any reliance on the information or published materials on this web site.
Protecting Your Privacy
Professional Facilitators Australia Pty Ltd is committed to providing you with the highest levels of customer service. This includes protecting your privacy. We are bound by the Australian Commonwealth Privacy Act 1988, which set out a number of principles concerning the protection of your personal information. The Privacy Act requires us to communicate this to all of our clients. We recommend that you read and keep a copy of this information for future reference.
Your personal information
Personal information held by Professional Facilitators Australia Pty Ltd may include your name, address, contact details, date of birth, family member’s names, ages and relationship, credit card details, occupation or business details. If you choose not to provide personal information, we may not be able to provide you with the services you require, or the level of service on which we pride ourselves.
How we collect personal information
Professional Facilitators Australia Pty Ltd collects personal information in a number of ways, including:directly from you, when you provide information via online forms, fax or by phone or in other documents such as assessments, from our own records made during coaching sessions.
How we use your personal information
Your personal information may be used in order to: provide the services you require, administer and manage those services, including charging, billing and collecting debts, inform you of ways the services provided to you could be improved and research and development of our services.
Your personal information is also collected to promote and market other services which we consider may be of interest to you. If you do not wish us to contact you regarding other services please call us. Your information will NOT be shared with , leant or sold to any third party. We do not disclose your personal or business information to anyone outside Professional Facilitators Australia Pty Ltd.
Help us to ensure we hold accurate information
Professional Facilitators Australia Pty Ltd takes reasonable precautions to ensure that the personal information we collect and use is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. That’s why we recommend you let us know if there are any errors in your personal information, and keep us up to date with changes to personal information such as your name, address and contact details.
You can access your personal information
You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Professional Facilitators Australia Pty Ltd reserves the right to charge a fee for searching for and providing access to your information.
How to contact us
If you have any questions in relation to privacy, please contact us on +617 3040 1129 between 9am to 5pm,(AEDT) Monday to Friday. Not including public holidays. Alternatively, you can write to our Privacy Manager, at P.O Box 3379 Newmarket, Brisbane QLD 4051 Australia.
Surveys
At times you may be asked to voluntarily complete survey questionnaires that appear on this website. If you agree to participate in the survey, you will be asked to review and accept certain additional terms and conditions relating to the use of the Information you furnish. This does NOT include identifiable information.
E-mail and Feedback Information
E-mail correspondence sent to this Professional Facilitators Australia Pty Ltd website will be treated pursuant to relevant laws or regulations. Your e-mail address will only be used for the purpose for which you have provided it. We will not use or disclose your e-mail address for any other purpose, without your prior written consent. Your name and address details will not be added to a third party mailing list, nor will we disclose these details to third parties without your consent unless required by law. E-mail messages may be monitored by our website administrator for system trouble shooting and maintenance purposes. Professional Facilitators Australia Pty Ltd does not guarantee to reply to e-mails.
Web Beacons
Web beacons are small bits of code embedded in Web pages or in emails. Web beacons may be used to deliver or communicate with cookies, to count users who have visited a Web page and to understand usage patterns. Web beacons also may be included in emails to learn if messages have been opened, acted on or forwarded. You can disable the ability of Web beacons to capture information in this manner by blocking cookies.
Security
We take reasonable steps to protect personal information from loss and misuse. Please keep in mind that no Internet transmission is 100% secure. Some email sent to or from the Site may not be secure. Please consider this when sending information to us by email.
Children’s privacy
The Site is not intended for use by children under the age of 16. We will not knowingly collect personal information from them. If we discover that a child has provided us with personal information, we will use reasonable efforts to delete this information. If you have reason to believe we may have accidentally received personal information from a child under the age of 16, please immediately contact us at www.inspiringrsults.com.au
Changes to this Privacy Policy
We may modify, alter or update this Privacy Policy at any time. We will not provide individual notice to you of changes to this Privacy Policy, but when we make updates to this Privacy Policy, we will update the date in this section.
Intellectual Property
All trademarks, trade names, logos, information and material available on this website are the property of Professional Facilitators Australia Pty Ltd ACN 157 851 575. Any unauthorised reproduction is prohibited.
You may only access, use and print the information and material on this website for non-commercial or personal use provided that you keep intact all copyright and proprietary notices. You must not otherwise reproduce, adapt, store, transmit, print, display, commercialise, publish or create derivative works from any part of the content, format or design of this website. If you seek to reproduce or otherwise use the content in any way it is your responsibility to obtain approval from us for such use where necessary.
ComplaintsProfessional Facilitators Australia deals with complaints impartially, handles complaints confidentially and is open about the process, keeps complainants advised of progress, and gives complainants the opportunity to respond and to seek internal review.
This Privacy and Disclaimer Policy was last updated on June 26, 2014.