Professional Facilitator - Matt Cartwright
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50 Ways to Build Workplace Trust

15/2/2012

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Inspiring Trust Behaviours, 50 Agreements from Team Facilitation's
  • Be accountable
  • Be responsible
  • Be congruent
  • Be adaptable
  • Be responsive
  • Be competent
  • Be honest
  • Be ethical
  • Be compassionate
  • Be open
  • Be on time
  • Keep relevant
  • Examine your motives
  • Talk straight
  • Demonstrate respect
  • Create transparency
  • Right wrongs
  • Show loyalty
  • Deliver results
  • Get better
  • Confront reality
  • Clarify expectations
  • Practise accountability
  • Listen first
  • Keep commitments
  • Extend trust
  • Create a trust action plan
  • Treating all others with respect, courtesy and appropriate confidence
  • Value each other’s background, experience and diversity
  • Keep each other informed, passing along information accurately, openly and  consistently
  • Speak well of others, avoid gossip and behaviours which may harm others
  • Respect organisational values, goals, structure and roles
  • Speak openly and positively about their work, the organisation, and the future rather than negatively or with cynicism
  • Focus on the main issues and goals, not getting sidetracked by differences in details
  • Raise concerns, criticisms, and conflicts openly, and discussing them respectfully
  • Do what you say you are going to do and build credibility by doing so
  • Talk in terms of “we” instead of creating “us and them” culture
  • Recognise others when they have done something positive or different
  • Take responsibility for your actions/behaviour rather than making excuses or blaming others
  • Take care when providing feedback; do so in an appropriate time and place
  • Collaborate on important issues by seeking out others’ opinions and expertise
  • Show your human side and do not hide mistakes
  • Show respect to others by understanding that they have a stake in the organisation’s future and success
  • Listen to others and ask questions if you do not understand or agree; appreciate and value others opinions and say so
  • Own your area of responsibility and make efforts to improve the environment to make it function successfully
  • Avoid withholding information
  • Speak truth not UNtruth
  • Role model trustworthiness
  • Say sorry
  • Forgiveness    I trust this helps you....
Journey well.
Matt Cartwright
Inspiring People, Inspiring Business, Inspiring Results 
© Copyright 2008-12
 
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    “We all want to see change in the world, but first we must change ourselves”

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