- Be accountable
- Be responsible
- Be congruent
- Be adaptable
- Be responsive
- Be competent
- Be honest
- Be ethical
- Be compassionate
- Be open
- Be on time
- Keep relevant
- Examine your motives
- Talk straight
- Demonstrate respect
- Create transparency
- Right wrongs
- Show loyalty
- Deliver results
- Get better
- Confront reality
- Clarify expectations
- Practise accountability
- Listen first
- Keep commitments
- Extend trust
- Create a trust action plan
- Treating all others with respect, courtesy and appropriate confidence
- Value each other’s background, experience and diversity
- Keep each other informed, passing along information accurately, openly and consistently
- Speak well of others, avoid gossip and behaviours which may harm others
- Respect organisational values, goals, structure and roles
- Speak openly and positively about their work, the organisation, and the future rather than negatively or with cynicism
- Focus on the main issues and goals, not getting sidetracked by differences in details
- Raise concerns, criticisms, and conflicts openly, and discussing them respectfully
- Do what you say you are going to do and build credibility by doing so
- Talk in terms of “we” instead of creating “us and them” culture
- Recognise others when they have done something positive or different
- Take responsibility for your actions/behaviour rather than making excuses or blaming others
- Take care when providing feedback; do so in an appropriate time and place
- Collaborate on important issues by seeking out others’ opinions and expertise
- Show your human side and do not hide mistakes
- Show respect to others by understanding that they have a stake in the organisation’s future and success
- Listen to others and ask questions if you do not understand or agree; appreciate and value others opinions and say so
- Own your area of responsibility and make efforts to improve the environment to make it function successfully
- Avoid withholding information
- Speak truth not UNtruth
- Role model trustworthiness
- Say sorry
- Forgiveness I trust this helps you....
Matt Cartwright
Inspiring People, Inspiring Business, Inspiring Results
© Copyright 2008-12
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